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General terms and conditions of sale


The present general conditions of sale govern the sale of products presented in the virtual store Carlam musique within the website
Purchases imply full and unreserved acceptance to these Terms and Conditions of Sale.

General terms and conditions of sale

At the time of purchase, the customer acknowledges having read the general conditions of sale implying full and unreserved acceptance to the General Conditions of Sale. These conditions aim to define the terms of sale between Carlam musique and any legal entity or individual person wishing to make a purchase via this website.

The general conditions of sale may be modified at any time by Carlam musique, subject to appear on the website

Purchase information

Purchases are done threw the virtual store Carlam musique within the website

To purchase a product, select the desired option. Then add the product to the basket. To finalize your purchase, go to your basket and proceed to checkout. At the end of the transaction, a confirmation email will be send allow you to download your product.

In detail:

A system with basket allows the purchase of one or more products.
Prices are displayed according to the currency chosen by the customer before making purchases.

The currencies offered are the following: Canadian dollar (CAD), American dollar (US) and Euro (€).

Once the customer has completed the order, they will be directed to the final payment phase.
Once the form is completed and the purchase is accepted, you will be directed to a Google Drive page immediately after approving your purchase.

The total amount of your order will be debited when you validate your order.
As soon as the purchase is validated you will receive an email at the address you inserted in the form before your purchase.
The email contains the link to download the purchased products. You will be directed to a Google Drive page to download the product you purchased..
In case you do not see the email in your inbox, check the unwanted email box (spam, junk mail). It could have slipped in there.

Please note that the downloads of the products you have purchased are valid for 24 hours and only 1 download is possible.

Once the product(s) are downloaded, make sure to archive them securely on your computer. You are responsible for archiving and backup copies for the files you purchased.

Disclaimer and Refunds

The products purchased in the Carlam musique store are not refundable.

It is therefore very important that the customer clearly ensures the choice of product he makes.

Once the transaction is made, no refund is possible.

You are invited to verify the validity of the email address you insert in the form when filling it out before purchasing.
Carlam musique is not responsible for obstacles that may in some cases prevent the smooth running of the purchase process such as:

  1. Incorrect email address
  2. Inbox overloaded
  3. Bad connection of the client’s computer
  4. Interruption of the customer’s Internet signal.
  5. Incorrect handling by the client during the download.

For any communication or request for information, the customer must send them by email to the following

Rights of use

The scores and products of Carlam musique are sold in PDF and MP3 format. These files are compatible with PC, MAC and most tablets, and you can also use the free Acrobat Reader software to view and print them.

Applicable Laws

Carlam musique makes no representation that materials on the site may be used in locations outside of Canada, and accessing the site from territories where the law would make the content or use of the site illegal is prohibited. Those who choose to use this Site do so on their own initiative and are responsible for compliance with all applicable local laws. Any claim relating to the site and the elements it contains, or arising from the use of the site, is governed by the applicable laws of the Province of Québec and Canada.

Errors, inaccuracies or omissions

Carlam musique makes every effort to ensure that the content of its website is complete and accurate. However, it does not guarantee that the information it contains does not contain errors, inaccuracies or omissions. Such errors, inaccuracies or omissions may relate to the price, description or availability of products. Carlam musique reserves the right to correct any error, inaccuracy or omission or to change or update the content without prior notice.

Legal Notice

In spite of careful control, we accept no liability for the contents of external links, for which the operators are exclusively responsible.

Cancellation Policy

You cannot cancel a transaction following your order.


The website and its store Carlam musique respect copyright. All works presented on this site are protected by copyright. Unless authorized, the use of the works for purposes other than individual consultation is prohibited.

You may copy the web pages of this website in electronic form or print hard copies provided that it is for non-commercial, personal and lawful purposes.

The use of products purchased from Carlam musique must be done with a moral conscience for the composers, performers and musicians who live from their works.

It is therefore suggested to think of them when buying a product a second time rather than distributing it for free.